Terms of service

Terms of Service

Last updated: August 2, 2026

Welcome to Şirin Nur DE MMC ("Şirin Nur", "we", "our", or "us").

These Terms of Service govern your access to and use of www.sirinnur.az, including all products, services, features, and content available through our website.

By accessing or using our website, creating an account, or placing an order, you agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years old or have permission from a parent or legal guardian to use our website and place orders.

2. Customer Accounts

You may create an account to make shopping faster and manage your orders.

You are responsible for:

  • Keeping your login credentials secure.
  • Providing accurate and up-to-date information.
  • All activity that occurs under your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Products

We make every effort to accurately display our products.

However:

  • Product colors may vary depending on your device.
  • Handmade products may have slight variations in appearance.
  • Product availability may change without notice.

We reserve the right to discontinue or modify products at any time.

4. Orders

Submitting an order does not automatically guarantee acceptance.

We reserve the right to:

  • Accept or decline any order.
  • Cancel orders due to pricing errors, stock availability, suspected fraud, or incorrect customer information.

If your order cannot be fulfilled, we will contact you and arrange a refund where applicable.

5. Prices & Payments

All prices displayed on our website are shown in Azerbaijani Manat (AZN).

We accept secure payments through our available payment providers, including major debit and credit cards, digital wallets, and other payment methods offered during checkout.

Prices may change without prior notice.

6. Shipping & Delivery

Delivery times shown on our website are estimates.

We are not responsible for delays caused by:

  • Weather conditions
  • Public holidays
  • Courier services
  • Force majeure events
  • Other circumstances beyond our reasonable control

Risk of loss transfers to the customer upon successful delivery.

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review that policy before making a purchase.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logo
  • Product images
  • Photographs
  • Text
  • Graphics
  • Branding
  • Designs

is the property of Şirin Nur DE MMC or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use our content without our prior written permission.

9. Website Use

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorized access.
  • Upload harmful software or malicious code.
  • Interfere with the operation or security of the website.
  • Use automated systems to scrape or copy website content without permission.

10. Third-Party Services

Our website is powered by Shopify and may include links or services provided by third parties.

We are not responsible for the content, privacy practices, or services of third-party websites.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Şirin Nur DE MMC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.

Nothing in these Terms limits any rights you may have under applicable consumer protection laws.

12. Changes to These Terms

We may update these Terms of Service at any time.

The latest version will always be available on this page.

Your continued use of the website constitutes acceptance of any updated Terms.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of Azerbaijan.

Any disputes arising from these Terms shall be subject to the competent courts of the Republic of Azerbaijan.

14. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Şirin Nur DE MMC

Şövkət Məmmədova 89
Near Azadlıq Prospekti Metro Station
Baku, Azerbaijan

📧 info@sirinnur.az

📞 +994 99 412 90 90